top of page
Refunds and Exchanges

 

Fusion Designs By Cheryl is focused on Quality, Customer Delight and earning Brand Loyalty.

​

I offer refunds within 30 days of the sell date for items purchased, returned in undamaged sales condition for non-custom items. The return of an item can be accomplished by insured mail or in person - willing to travel and meet within twenty (20) miles of Dallas, Texas. 

 

A 10% restocking fee may apply to recover fees and taxes.

I am happy to make exchanges, at no cost, within 60 days of an item sold.
If you order the wrong size on a ring, I will make an exchange only if the ring returned is between a size 5 and 8. No returns on custom made rings. Please triple check your size for both rings and bracelets.  

 

If any item breaks due to a material defect in a reasonable time, I will repair it free of charge if all pieces are returned.

Custom orders may not be returned or exchanged unless materially defective. I will send pictures of any custom order before shipping and work closely with you on your exact specifications so you know exactly what you will receive.  

​

Customer care for their purchased jewelry is assumed. 

bottom of page