Refunds and Exchanges
Fusion Designs By Cheryl is focused on Quality, Customer Delight and earning Brand Loyalty.
I offer refunds within 30 days of the sell date for items purchased, returned in undamaged sales condition for non-custom items. The return of an item can be accomplished by insured mail or in person - willing to travel and meet within twenty (20) miles of Dallas, Texas.
A 10% restocking fee may apply to recover fees and taxes.
I am happy to make exchanges, at no cost, within 60 days of an item sold.
If you order the wrong size on a ring, I will make an exchange only if the ring returned is between a size 5 and 8. No returns on custom made rings. Please triple check your size for both rings and bracelets.
If any item breaks due to a material defect in a reasonable time, I will repair it free of charge if all pieces are returned.
Custom orders may not be returned or exchanged unless materially defective. I will send pictures of any custom order before shipping and work closely with you on your exact specifications so you know exactly what you will receive.
Customer care for their purchased jewelry is assumed.